Support Center

How Can We
Help You?

Find answers, get support, and learn how to get the most out of your Lynkd smart locks.

Get Help Fast

Choose the support option that works best for you

Live Chat
Get instant help from our support team. Available 24/7 for urgent issues.
Phone Support
Speak directly with a technical expert. Available Monday-Friday, 8am-6pm PST.
Email Support
Send us detailed questions and we'll respond within 24 hours.
Send Email

Popular Help Articles

Quick answers to common questions

Setting up your first smart lock
Complete step-by-step guide to unboxing, pairing, and configuring your Lynkd smart lock.
5 min read
Troubleshooting connection issues
What to do when your lock won't connect to the app or generate codes.
Video tutorial
Managing user permissions
How to add users, set access levels, and control who can unlock your devices.
3 min read
Battery replacement guide
When and how to replace your smart lock's battery for optimal performance.
4 min read

Resources & Downloads

Everything you need to get started

User Manual
Complete installation and usage guide
Mobile App
Get the Lynkd app for iOS and Android
Video Tutorials
Step-by-step video guides
API Docs
Developer integration documentation

Support Status

Current response times and system status

All Systems Operational
All Lynkd services are running normally
< 2 hours
Average email response time
< 30 seconds
Average chat response time

Still Need Help?

Our support team is standing by to assist you

Contact Us